| Creators: | Grieble, Oliver |
|---|---|
| Title: | Dienstleistungs-Benchmarking – Fragen an die Forschung |
| Item Type: | Book Section |
| Page Range: | pp. 37-39 |
| Date: | 2003 |
| Divisions: | Informationsmanagement |
| Forthcoming: | No |
| Language: | German |
| Citation: | Grieble, Oliver (2003) Dienstleistungs-Benchmarking – Fragen an die Forschung. In: Service Werkstatt : Service entwickeln – Service gestalten / Köln International School of Design (Herausgebendes Organ). Köln: International School of Design, pp. 37-39. ISBN 9783980857321 |
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