Ascertaining of the Holistic Service Productivity of Hospitals’ Customer and Supplier Relationship Management (Oral Presentation)

Creators: Pfannstiel, Mario A.
Title: Ascertaining of the Holistic Service Productivity of Hospitals’ Customer and Supplier Relationship Management (Oral Presentation)
Item Type: Conference or Workshop Item
Event Title: The 4th International Research Symposium in Service Management (IRSSM-4), "Service Imperatives in the New Economy – Enhancing Customer Experience "
Event Location: Kerala, India
Event Dates: July, 02-06, 2013
Date: 2013
Divisions: Gesundheitsmanagement
Forthcoming: No
Language: English
Citation:

Pfannstiel, Mario A. (2013) Ascertaining of the Holistic Service Productivity of Hospitals’ Customer and Supplier Relationship Management (Oral Presentation). In: The 4th International Research Symposium in Service Management (IRSSM-4), "Service Imperatives in the New Economy – Enhancing Customer Experience ", July, 02-06, 2013, Kerala, India.

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