| Creators: | Pfannstiel, Mario A. |
|---|---|
| Title: | Determination of the Service Productivity of Hospitals' Customer Relationship Management (Oral Presentation) |
| Item Type: | Conference or Workshop Item |
| Event Title: | The 12th International Research Conference in Service Management |
| Event Location: | La Londe les Maures, France |
| Event Dates: | May, 29-June, 01, 2012 |
| Date: | 2012 |
| Divisions: | Gesundheitsmanagement |
| Forthcoming: | No |
| Language: | English |
| Citation: | Pfannstiel, Mario A. (2012) Determination of the Service Productivity of Hospitals' Customer Relationship Management (Oral Presentation). In: The 12th International Research Conference in Service Management, May, 29-June, 01, 2012, La Londe les Maures, France. |
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