| Creators: |
Pfannstiel, Mario A. |
| Title: |
Determination of the Service Productivity of Hospitals' Customer Relationship Management (Oral Presentation) |
| Item Type: |
Conference or Workshop Item |
| Event Title: |
The 12th International Research Conference in Service Management |
| Event Location: |
La Londe les Maures, France |
| Event Dates: |
May, 29-June, 01, 2012 |
| Date: |
2012 |
| Divisions: |
Gesundheitsmanagement |
| Forthcoming: |
No |
| Language: |
English |
| Citation: |
Pfannstiel, Mario A.
(2012)
Determination of the Service Productivity of Hospitals' Customer Relationship Management (Oral Presentation).
In: The 12th International Research Conference in Service Management, May, 29-June, 01, 2012, La Londe les Maures, France.
|
 |
View Item in edit mode (academic staff only) |
