| Creators: | Hausmann, Maximilian and Niemann, Antje |
|---|---|
| Title: | What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions |
| Item Type: | Conference or Workshop Item |
| Event Title: | (Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight" |
| Event Location: | Chicago, IL, USA |
| Event Dates: | August, 14-16, 2015 |
| Page Range: | pp. 371-372 |
| Date: | 2015 |
| Divisions: | Informationsmanagement |
| Forthcoming: | No |
| Language: | English |
| Citation: | Hausmann, Maximilian and Niemann, Antje (2015) What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions. In: (Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight", August, 14-16, 2015, Chicago, IL, USA, pp. 371-372. ISBN 9781510815865 |
Actions for admins (login required)
 |
View Item in edit mode |