Creators: |
Heuermann, Marie and Iwuamadi, Maxwell and Kundu, Dipanjan and Matthew, Victor and Schallmo, Daniel and Stelzer, Birgit |
Title: |
Crisis Effects on Digital Businesses: A Systematic Literature Review |
Item Type: |
Conference or Workshop Item |
Event Title: |
(Proceedings of the) XXXIII ISPIM Innovation Conference "Innovating in a Digital World" |
Event Location: |
Copenagen, Denmark |
Event Dates: |
June, 5-8, 2022 |
Projects: |
IFE |
Date: |
2022 |
Divisions: |
Wirtschaftswissenschaften |
Abstract (ENG): |
The coronavirus crisis has disrupted the business models of many companies. Following its global spread and the attention given to e-commerce, it became a priority to study the effect of crisis on digital business. This study was a structured systematic literature review of 41 peer-reviewed journal articles published between 2019 and 2021 addressing thematic issues around the topic. It evaluated the research area, countries, journals, main authors based on co-authorship, data-collection methods, and content in each paper. The review extracted and discussed six pain points: health problems, panic, government regulations, perceived risk, ease of use, and cost saving. The aim of this study is to give researchers insight into the effect of crisis on digital businesses with the impact of COVID-19 on online grocery shopping as a case study. It further aims to identify gaps and give recommendations for future research. |
Forthcoming: |
No |
Language: |
English |
Citation: |
Heuermann, Marie and Iwuamadi, Maxwell and Kundu, Dipanjan and Matthew, Victor and Schallmo, Daniel and Stelzer, Birgit
(2022)
Crisis Effects on Digital Businesses: A Systematic Literature Review.
In: (Proceedings of the) XXXIII ISPIM Innovation Conference "Innovating in a Digital World", June, 5-8, 2022, Copenagen, Denmark.
(LUT Scientific and Expertise Publications).
ISBN 9789523356948
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