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Master's Thesis of Mohammad Shazzad Hossen_01.pdf Downloads (859kB) |
| Creators: | Hossen, Mohammad Shazzad |
|---|---|
| Supervisor: | Brune, Philipp |
| Title: | Impact of ITSM Solutions and ITIL Framework on Small to Medium-Sized Organizations: An Empirical Study on Challenges & Benefits |
| Item Type: | Thesis |
| Date: | 30 March 2023 |
| Divisions: | Informationsmanagement |
| Forthcoming: | No |
| Study Programme: | Master - International Enterprise Information Management (EIM) |
| Language: | English |
| Citation: | Hossen, Mohammad Shazzad (2023) Impact of ITSM Solutions and ITIL Framework on Small to Medium-Sized Organizations: An Empirical Study on Challenges & Benefits. Master thesis, Hochschule Neu-Ulm. |
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