Insights into personal ICT use: understanding continuance and discontinuance of wearable self-tracking devices

Creators: Buchwald, Arne and Letner, Albert and Urbach, Nils and Von Entreß-Fürsteneck, Matthias
Title: Insights into personal ICT use: understanding continuance and discontinuance of wearable self-tracking devices
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 26th European Conference on Information Systems (ECIS)
Event Location: Portsmouth, United Kingdom
Event Dates: June 23-28, 2018
Projects: IDI
Page Range: Research Paper 37
Date: 2018
Divisions: Informationsmanagement
Abstract (ENG): Wearable self-tracking devices become increasingly common in our society and reflect the trend towards the digitized individual. However, little is known what drives the continuance and discontinuance usage of such devices. To empirically analyze factors leading to continuance and discontinuance of wearable self-tracking device usage, we develop a conceptual model based on established postadoption concepts and the dual-factor theory. We validate it by applying structural equation modeling on collected survey data among 357 self-tracking users. Whereas previous research focuses on predicting continuance intentions, our results reveal discontinuance to be another decisive determinant of usage behavior. Additionally, we provide insights into factors driving continuance and discontinuance intentions and derive practical implications for producers. Our results advance the theoretical discourse on IS post-adoption behavior in a personal ICT context.
Forthcoming: No
Language: English
Citation:

Buchwald, Arne and Letner, Albert and Urbach, Nils and Von Entreß-Fürsteneck, Matthias (2018) Insights into personal ICT use: understanding continuance and discontinuance of wearable self-tracking devices. In: (Proceedings of the) 26th European Conference on Information Systems (ECIS), June 23-28, 2018, Portsmouth, United Kingdom, Research Paper 37. ISBN 9781861376671

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