The Healing Power of Words: Examining the Effect of Communication Styles on Appreciation within the Hospital Setting

Creators: Seerig, Kirsten H. and Haug, Maximilian and Maier, Alexander and Gewald, Heiko
Title: The Healing Power of Words: Examining the Effect of Communication Styles on Appreciation within the Hospital Setting
Item Type: Article or issue of a publication series
Event Title: (Proceedings of the) The 9th Workshop on Adults' Use of Information and Communication Technologies in Healthcare (auICTH)
Event Location: Almaty, Kazakhstan
Event Dates: November, 7-9, 2023
Projects: IDI
Journal or Series Title: Procedia Computer Science
Page Range: pp. 305-310
Additional Information: Open access article under the CC BY-NC-ND license Zugl.:
Date: 2024
Divisions: Informationsmanagement
Abstract (ENG): Nursing faces challenges such as high workload, low job satisfaction, and poor communication in high-stress environments with strict hierarchies. These factors contribute to increased errors and conflicts. Information technology solutions like clinical decision support systems and electronic health records can reduce workload, decrease errors, and improve patient care. However, effectively integrating these tools requires understanding communication dynamics within hospitals and between professions. Despite the known effects of poor communication on job satisfaction and care quality, there is a lack of research on nurse-physician communication from their respective perspectives. The paper aims to address this gap and focuses on research questions related to nurse-physician communication and appreciation.
Forthcoming: No
Language: English
Link eMedia: Download
Citation:

Seerig, Kirsten H. and Haug, Maximilian and Maier, Alexander and Gewald, Heiko (2024) The Healing Power of Words: Examining the Effect of Communication Styles on Appreciation within the Hospital Setting. Procedia Computer Science, 231. pp. 305-310. ISSN 1877-0509

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