| Creators: | Haug, Maximilian and Reiter, Julia and Gewald, Heiko |
|---|---|
| Title: | Anger and Sadness — Coping Strategies to Manage Negative User Interaction on Instagram |
| Item Type: | Conference or Workshop Item |
| Event Title: | (Proceedings of the) 32nd European Conference on Information Systems (ECIS) “People First: Constructing Digital Futures Together” |
| Event Location: | Paphos, Cyprus |
| Event Dates: | June, 13-19, 2024 |
| Projects: | IDI |
| Page Range: | Paper 1868 |
| Date: | 2024 |
| Divisions: | Informationsmanagement |
| Abstract (ENG): | Research explored various negative aspects of social media use to gain a better understanding of its unintended consequences. The literature suggests investigating different aspects of social media thoroughly due to its multi-faceted nature. Social media is special in the case that only a small number of users actually provide content for a huge audience. Consequently, it is of importance to actually understand how content creators shape this online information ecosystem for the masses to consume. We examine the impact of high and low arousal negative emotions, namely anger and sadness, and ascertain which negative emotions prompt which coping mechanisms using quantitative analyses in the case of Instagram. The findings indicate that anger supports destructive coping strategies like deleting content or blocking users, whereas sadness promotes more content. |
| Forthcoming: | No |
| Language: | English |
| Citation: | Haug, Maximilian and Reiter, Julia and Gewald, Heiko (2024) Anger and Sadness — Coping Strategies to Manage Negative User Interaction on Instagram. In: (Proceedings of the) 32nd European Conference on Information Systems (ECIS) “People First: Constructing Digital Futures Together”, June, 13-19, 2024, Paphos, Cyprus, Paper 1868. ISBN 9781958200100 |
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