Fair and flexible?! Explanations can improve applicant reactions towards asynchronous video interviews

Creators: Basch, Johannes M. and Melchers, Klaus G.
Title: Fair and flexible?! Explanations can improve applicant reactions towards asynchronous video interviews
Item Type: Article or issue of a publication series
Journal or Series Title: Personnel Assessment and Decisions
Page Range: Article 2
Additional Information: Open access
Date: 2019
Divisions: Wirtschaftswissenschaften
Abstract (ENG): Asynchronous video interviews are used more and more for the preselection of potential job candidates. However, recent research has shown that they are less accepted by applicants than face-to-face interviews. Our study aimed to identify ways to improve perceptions of video interviews by using explanations that emphasize standardization and flexibility. Our results showed that an explanation stressing the higher level of standardization improved fairness perceptions, whereas an explanation stressing the flexibility concerning interview scheduling improved perceptions of usability. Additionally, the improvement of fairness perceptions eventually influenced perceived organizational attractiveness. Furthermore, older participants accepted video interviews less. Practical implications and recommendations for future research are discussed.
Forthcoming: No
Language: English
Link eMedia: Download
Citation:

Basch, Johannes M. and Melchers, Klaus G. (2019) Fair and flexible?! Explanations can improve applicant reactions towards asynchronous video interviews. Personnel Assessment and Decisions, 5 (3). Article 2. ISSN 2377-8822

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