The method of choice – suddenly? The impact of the corona pandemic on perceptions of technology-mediated interviews

Creators: Basch, Johannes M. and Melchers, Klaus G.
Title: The method of choice – suddenly? The impact of the corona pandemic on perceptions of technology-mediated interviews
Item Type: Conference or Workshop Item
Event Title: (Abstractband des) 52. Kongress der Deutschen Gesellschaft für Psychologie "view on | of science"
Event Location: Hildesheim, Germany
Event Dates: 10.-15. September 2022
Page Range: p. 124
Date: 2022
Divisions: Wirtschaftswissenschaften
Abstract (ENG): Recent research found that applicants react more skeptically to technology-mediated interviews (e.g., via videoconference, asynchronous video interview [AVI], etc.) than to face-toface-interviews. Among others, a lack of experience with these interviews was identified as one possible factor influencing this difference. In addition to the ongoing digitization, however, the Corona pandemic in particular has recently contributed to the fact that technology-mediated interviews are used more frequently as a substitute for or supplement to face-to-face-interviews and that more applicants have gained experience with these interviews. Accordingly, the questions are whether the Corona pandemic has a) fundamentally affected the perception of technologymediated interviews and b) whether applicant reactions are also more positive when the benefits of technology-mediated interviews are made salient in light of the pandemic conditions. These questions were examined in two studies. Study 1 (N = 258) compared current data on applicant reactions to face-to-face-interviews, videoconference interviews, and AVIs with comparative data from a time prior to the pandemic and found that technology-mediated interviews were still perceived less favorably than face-toface-interviews, but that the acceptance of videoconference interviews improved significantly over time. Study 2 (N = 143) examined the influence of the pandemic situation in a vignette study and found that differences between interview media became smaller when the challenges of the pandemic were more salient. The above studies make an important contribution to better understanding the experience with technology-mediated interviews and the influence of the pandemic as possible causes for differences in the perception between traditional and technology-mediated interviews.
Forthcoming: No
Language: English
Citation:

Basch, Johannes M. and Melchers, Klaus G. (2022) The method of choice – suddenly? The impact of the corona pandemic on perceptions of technology-mediated interviews. In: (Abstractband des) 52. Kongress der Deutschen Gesellschaft für Psychologie "view on | of science", 10.-15. September 2022, Hildesheim, Germany, p. 124.

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