Examining Dark Patterns' Impact on Customer Satisfaction and Company Reputation in Video Streaming Service Subscriptions

Creators: Cagla, Ezgi
Supervisor: Kimpflinger, Andrea
Title: Examining Dark Patterns' Impact on Customer Satisfaction and Company Reputation in Video Streaming Service Subscriptions
Item Type: Thesis
Date: 9 January 2025
Divisions: Informationsmanagement
Study Programme: Bachelor - Informationsmanagement und Unternehmenskommunikation (IMU)
Language: English
Blocking Notice: Yes
Citation:

Cagla, Ezgi (2025) Examining Dark Patterns' Impact on Customer Satisfaction and Company Reputation in Video Streaming Service Subscriptions. Bachelor thesis, Hochschule Neu-Ulm.

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