| Creators: | Vogel, Viktoria |
|---|---|
| Supervisor: | Grieble, Oliver |
| Title: | Development of a User Journey based Knowledge Base to support Employees in Self-Service Utilization of Application Software – A DSR based approach at Liebherr-IT Services GmbH considering the ‘incoming invoice processing’ |
| Item Type: | Thesis |
| Date: | 1 June 2025 |
| Divisions: | Informationsmanagement |
| Study Programme: | Master - Strategic information Management (SIM) |
| Language: | English |
| Blocking Notice: | Yes |
| Citation: | Vogel, Viktoria (2025) Development of a User Journey based Knowledge Base to support Employees in Self-Service Utilization of Application Software – A DSR based approach at Liebherr-IT Services GmbH considering the ‘incoming invoice processing’. Master thesis, Hochschule Neu-Ulm. |
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