| Creators: | Bergmann, Hannah |
|---|---|
| Supervisor: | Schöberl, Stefanie |
| Title: | Chatbots for Customer Service – The Evaluation of the ghd Chatbot’s Performance and Recommendations for Improving Customer Satisfaction |
| Item Type: | Thesis |
| Date: | 9 January 2025 |
| Divisions: | Informationsmanagement |
| Study Programme: | Master - International Corporate Communication and Media Management (ICM) |
| Language: | English |
| Blocking Notice: | Yes |
| Citation: | Bergmann, Hannah (2025) Chatbots for Customer Service – The Evaluation of the ghd Chatbot’s Performance and Recommendations for Improving Customer Satisfaction. Master thesis, Hochschule Neu-Ulm. |
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