Who Nudges the Nudger? Conceptualizing an LLM-Based Reciprocal Nudging System (LRNS)

Creators: Boyce, James and Phan, Thuy Linh and Namvar, Morteza and Akhlaghpour, Saeed and Risius, Marten
Title: Who Nudges the Nudger? Conceptualizing an LLM-Based Reciprocal Nudging System (LRNS)
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 29th Pacific-Asia Conference on Information System (PACIS), Track 5
Event Location: Kuala Lumpur, Malaysia
Event Dates: July, 7 - 9, 2025
Projects: IDI
Type of Paper / Paper No.: PACIS2025-1716 (Short Paper)
Date: 6 July 2025
Divisions: Informationsmanagement
Abstract (ENG): This study introduces LRNS, a large language model (LLM)-based reciprocal nudging system designed to improve the choices made by the Choice Architect (Nudger) during the design of a digital nudge While current implementations influence user choices, they often overlook how the Nudger interprets behavioral feedback from users (Nudgee), which may lead to biased design choices. Grounded in Social Cognitive Theory and Reciprocal Determinism, this research reconceptualizes existing digital nudge feedback loop designs by exploring the integration of reciprocal interaction mechanisms with an LLM-based system. This research proposes a Design Science Research approach to develop LRNS, utilizing recent advances in LLMs to effectively “Nudge the Nudger”. By analyzing how reciprocal interactions influence digital nudge design, the study proposes a replicable LLM-based design. Ultimately, this study aims to demonstrate how the concept of reciprocal nudging can improve feedback interpretation, enabling the Nudger to design more informed and effective digital nudge interventions.
Forthcoming: No
Language: English
Uncontrolled Keywords: Human-Computer Interaction (HCI), Digital Nudging, Reciprocal Nudging, Social Cognitive Theory (SCT), Design Science Research (DSR)
Citation:

Boyce, James and Phan, Thuy Linh and Namvar, Morteza and Akhlaghpour, Saeed and Risius, Marten (2025) Who Nudges the Nudger? Conceptualizing an LLM-Based Reciprocal Nudging System (LRNS). In: (Proceedings of the) 29th Pacific-Asia Conference on Information System (PACIS), Track 5, July, 7 - 9, 2025, Kuala Lumpur, Malaysia, Paper PACIS2025-1716 (Short Paper).

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