| Creators: |
Gazem, Miriam and Härting, Ralf and Schneider, Anna and Reichstein, Christopher |
| Title: |
Impact of Covid-19 on Employee Satisfaction and Trust with Focus on Working from Home |
| Item Type: |
Conference or Workshop Item |
| Event Title: |
(Proceedings of the) 17th KES International Conference, KES-AMSTA |
| Event Location: |
Rome, Italy |
| Event Dates: |
June 2023 |
| Page Range: |
pp. 301-312 |
| Date: |
2023 |
| Divisions: |
Gesundheitsmanagement |
| Abstract (ENG): |
Due to the Covid-19 pandemic, companies were forced to send employees into home office. This presented major challenges for many companies. In addition, this meant a change of habits, both for employees and managers. The paper focuses on the question how this circumstance has an influence on employee satisfaction. Therefore, a theoretically based empirical study was conducted. A conceptual model was created, and hypotheses were formulated for this purpose based on a structured literature review. Isolation, communication, and trust (from supervisors’ and employees’ perspective) were identified as influencing factors that were examined in this study. It could be shown that the biggest influencing factors are isolation and supervisor trust. The influence of communication on employee satisfaction was confirmed, too. For an outlook, linear regression was conducted. |
| Forthcoming: |
No |
| Language: |
English |
| Citation: |
Gazem, Miriam and Härting, Ralf and Schneider, Anna and Reichstein, Christopher
(2023)
Impact of Covid-19 on Employee Satisfaction and Trust with Focus on Working from Home.
In: (Proceedings of the) 17th KES International Conference, KES-AMSTA, June 2023, Rome, Italy, pp. 301-312.
(Smart Innovation, Systems and Technologies; 354).
ISBN 9789819930685
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