Digitization or digitalization? – Toward an understanding of definitions, use and application in IS research

Creators: Frenzel, Adeline and Münch, Jan C. and Bruckner, Moritz T. and Veit, Daniel
Title: Digitization or digitalization? – Toward an understanding of definitions, use and application in IS research
Item Type: Conference or Workshop Item
Event Title: (Proceedings of the) 27th Americas Conference on Information Systems (AMCIS) “Digital Innovation and Entrepreneurship”
Event Location: Online
Event Dates: August, 9-13, 2021
Projects: IDI
Type of Paper / Paper No.: 1544 (Complete)
Date: 2021
Divisions: Informationsmanagement
Abstract (ENG): Since the dotcom era around the year 2000, we observed a massive increase in technological progress. Nevertheless, with the emergence of new, elaborated digital technologies, theoretical complexity has increased simultaneously. Scholars often conceptualize the implications and the evolutionary process of adapting these technologies as digitization or digitalization. With our research, we aim to provide a clear and inter-subjective basis for common understanding of research terminology, that also supports practitioners in applying strategies with digital technologies. We conducted a systematic literature review, that sheds light on how digitization and digitalization are defined in IS literature, how the terms are used, and how researchers apply them. We present our approach to a definition and give researchers recommendations on how to use the terms explicitly. Subsequently, we discuss the different dimensions of our analysis, finding that to this point, there is no generalized conceptualization of the phenomena but a solid basis for formalizing one.
Forthcoming: No
Language: English
Citation:

Frenzel, Adeline and Münch, Jan C. and Bruckner, Moritz T. and Veit, Daniel (2021) Digitization or digitalization? – Toward an understanding of definitions, use and application in IS research. In: (Proceedings of the) 27th Americas Conference on Information Systems (AMCIS) “Digital Innovation and Entrepreneurship”, August, 9-13, 2021, Online, Paper 1544 (Complete). ISBN 9781733632584

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