| Creators: |
Hausmann, Maximilian and Niemann, Antje |
| Title: |
What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions |
| Item Type: |
Conference or Workshop Item |
| Event Title: |
(Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight" |
| Event Location: |
Chicago, IL, USA |
| Event Dates: |
August, 14-16, 2015 |
| Page Range: |
pp. 371-372 |
| Date: |
2015 |
| Divisions: |
Informationsmanagement |
| Forthcoming: |
No |
| Language: |
English |
| Citation: |
Hausmann, Maximilian and Niemann, Antje
(2015)
What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions.
In: (Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight", August, 14-16, 2015, Chicago, IL, USA, pp. 371-372.
ISBN 9781510815865
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View Item in edit mode (academic staff only) |
