Creators: | Hausmann, Maximilian and Niemann, Antje |
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Title: | What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions |
Item Type: | Conference or Workshop Item |
Event Title: | (Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight" |
Event Location: | Chicago, IL, USA |
Event Dates: | August, 14-16, 2015 |
Page Range: | pp. 371-372 |
Date: | 2015 |
Divisions: | Informationsmanagement |
Forthcoming: | No |
Language: | English |
Citation: | Hausmann, Maximilian and Niemann, Antje (2015) What Makes Online Complaints Critical? An Analysis of Third-Party Reactions Based on Justice Dimensions and Social Emotions. In: (Proceedings of the) AMA Summer Educators' Conference 2015 "Improving Business Practice Through Marketing Insight", August, 14-16, 2015, Chicago, IL, USA, pp. 371-372. ISBN 9781510815865 |
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