| Creators: |
Bryant, Mattie and Thatcher, Jason B. and Risius, Marten |
| Title: |
Guilty Until Proven Innocent?: The Effects Of Shadowbanning On Social Media User Perceptions |
| Item Type: |
Conference or Workshop Item |
| Event Title: |
(Proceedings of the) 32nd European Conference on Information Systems (ECIS) "People First: Constructing Digital Futures Together.” |
| Event Location: |
Paphos, Cyprus |
| Event Dates: |
June 13-19, 2024 |
| Paper No. / Type of Paper: |
/ TREO Paper |
| Additional Information: |
Technology Research, Education, and Opinion (TREO) Forum publication. The Technology Research, Education, and Opinion (TREO) Forum provides attendees with a platform to discuss, receive feedback, and advance their emerging ideas. To facilitate this, submissions are short, comprising a three-page extended abstract, and review cycles are rapid and inclusive. |
| Date: |
14 June 2024 |
| Divisions: |
Informationsmanagement |
| Abstract (ENG): |
Social media platforms use content moderation practices to prevent or contain the dissemination of harmful content online. These practices can be initiated by the user (eg reporting, blocking) or by the platform (eg content or account removal, visibility reduction) and can be carried out overtly or covertly (ie, with or without notifying users). This paper examines the unknown implications of platforminitiated covert moderation methods, specifically shadowbanning, on SM user behavior, experience, and perceptions. We apply moral intuition theory to investigate how other users perceive and respond to users who claim to be shadowbanned, as well as to platforms that shadowban users. |
| Forthcoming: |
No |
| Language: |
English |
| Uncontrolled Keywords: |
Shadowbanning, platform governance, content moderation, moral intuition theory |
| Citation: |
Bryant, Mattie and Thatcher, Jason B. and Risius, Marten
(2024)
Guilty Until Proven Innocent?: The Effects Of Shadowbanning On Social Media User Perceptions.
In: (Proceedings of the) 32nd European Conference on Information Systems (ECIS) "People First: Constructing Digital Futures Together.”, June 13-19, 2024, Paphos, Cyprus, Paper / TREO Paper.
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