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Funke, Noemi and Stadler, Katja and Vakkuri, Heidi and Wagner, Anna and Lunkenheimer, Marc and Kracklauer, Alexander H. (2023) “Your conversational partner is a chatbot” An Experimental Study on the Influence of Chatbot Disclosure and Service Outcome on Trust and Customer Retention in the Fashion Industry. Journal of Applied Interdisciplinary Research : JAIR (1). pp. 10-27. ISSN 2940-8199
Funke, Noemi and Jordan, Stephanie and Kracklauer, Alexander H. and Schallmo, Daniel (2022) Impact of Sustainable Claims on the Decision to Purchase Cosmetic-Products. In: (Proceedings of the) ISPIM Connects Athens – The Role of Innovation: Past, Present, Future, November, 28-30, 2022, Athens, Greece. (LUT Scientific and Expertise Publications). ISBN 9789526506913