Items where Author is "Bergmann, Hannah"

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Bergmann, Hannah (2025) Chatbots for Customer Service – The Evaluation of the ghd Chatbot’s Performance and Recommendations for Improving Customer Satisfaction. Master thesis, Hochschule Neu-Ulm.


Hochschule für angewandte Wissenschaften Neu-Ulm | Neu-Ulm University of Applied Sciences
Wileystraße 1, D-89231 Neu-Ulm | Phone: 0731 9762-0, E-Mail: info@hnu.de